For Business

The Office of Consumer Protection enforces Montana's laws and rules related to:

• consumer protection – preventing unfair and deceptive conduct towards consumers
• antitrust – bid rigging, price fixing and monopoly abuses
• telemarketing – registration and do-not-call lists
• the Personal Solicitation Sales Act – regulation of door-to-door sales
• other issues such as credit counseling, gift certificates, home inspectors and Montana's Lemon Law

The Office of Consumer Protection has the legal authority to assist with many, but not all, consumer and business problems. Common Problems: Who to Contact lists a variety of common problems and the appropriate state or federal agency to contact for help in resolving matters related to a wide variety of issues.

Businesses wishing to advertise or do business in Montana are strongly encouraged to read the chapter of the Administrative Rules of Montana that relates to the Consumer Protection Act.

Legal Representation

The Office of Consumer Protection cannot act as your private attorney. State law prohibits the office from giving individual citizens legal advice or opinions, or acting as their private attorney.

If you believe that you need legal advice, you will have to turn to another source such as a private attorney, legal aid society or other organization. The State Bar of Montana or Montana Legal Services Association may be able to offer referrals or other information. Also see Other Sources of Assistance for more detailed information on the range of public and private resources available.

Contact Consumer Protection