Office of Consumer Protection Fielding Complaints Against Defunct AirTEL Wireless
HELENA – The Montana Department of Justice has learned that AirTEL Wireless, a cell phone provider that operated in Montana, closed its doors on Saturday. On Monday, customers from across the state have reported to the Department of Justice, Office of Consumer Protection that they are unable to use their cellular phones.
“We are encouraging affected AirTEL customers who wish to file a complaint to contact our office,” said Michelle Truax, supervisor with the Office of Consumer Protection. “The Department of Justice is researching the situation to see if there are any legal avenues that we can take for consumers who have been left without the cell phone service they have paid for. Unfortunately, when a corporation is no longer doing business, it can be difficult to get any relief for consumers.”
Complaints can be lodged with the Montana Department of Justice, Office of Consumer Protection. The required complaint form is available on the department’s website. Further questions can be directed to the Office of Consumer Protection at (800) 481-6896 or (406) 444-4500.