DOJ: News Release

Bullock Working to Secure Refunds for AirTEL Customers

HELENA – Attorneys for the State of Montana are in the process of securing relief for consumers who were left without cell phone service when AirTEL Wireless abruptly closed its doors earlier this year, Montana Attorney General Steve Bullock said Wednesday.

The Department of Justice is seeking to identify consumers with valid complaints against the cell phone provider, which unexpectedly cut off service on Friday, February 20. Customers who purchased monthly cell phone plans or pre-paid phones with AirTEL between January 21 and February 20 are eligible for financial relief should funds become available under an agreement reached between Bullock’s office and the former partners of the wireless provider.

Former AirTEL customers who believe they are entitled to a refund are encouraged to email the Office of Consumer Protection at contactocp@mt.gov. The email should include the consumer’s name, address and current telephone number. If email is not available, consumers can call either (800) 481-6896 or (406) 444-4500 and provide the same information.

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