Consumer Protection

Playing fair in Montana.

In Montana, it’s illegal to rip people off. It’s illegal to lie about something you’re selling. It’s illegal for a business to be deceptive or unfair. These laws regulating commerce are a powerful ally for Montana’s consumers and business owners. They level the playing field and help us to protect our state’s consumers from those who would take advantage of them.

But the office does much more than that. We also track scams and alert citizens. We educate young people about buying their first car and renting their first apartment. We teach Montanans how to manage their credit reports and keep their personal financial information secret and safe. We reach out to farmers and ranchers — Montana’s first small businesses — and help them navigate a market that is increasingly controlled by a handful of large corporations.

In today’s world, we all live in a global marketplace. If you need help finding your way around it or you feel you’ve been victimized, we are here to help. Talk to your family. Talk to your friends. Talk to us.

File a Consumer Complaint

The quickest way to file a consumer complaint is through our website. Click here to file. You may also file a complaint by mail. Start by downloading the form here. We have a lot more information about the consumer complaint process here.

Contact

Office of Consumer Protection
555 Fuller Ave,
Helena, MT 59620-0151

Phone: (800) 481-6896 or (406) 444-4500
Fax: (406)-442-2174
E-mail: contactocp@mt.gov